YOUR NUMBERS. AGAINST NATIONAL AVERAGES
You supply your inputs against the research. The figure that comes out is an estimate of your costs.
THE COST OF UNDER-DEVELOPED LEADERS
Under-developed leaders cost money whether or not anyone books it.
Exits, external hires, lost accounts.
Enter your figures below and the calculator applies published research multipliers to them. The result is an estimate, and it is built on your inputs, not ours.
1 turnover
- Salary × 0.21 × Regrettable exits
Median cost of replacing an employee is 21% of annual salary.
Boushey & Glynn, Center for American Progress, 2012.
2 external hiring
- External roles × Salary × (0.18 to 0.20)
- External roles × Salary × (0.25 to 0.35)
External hires are paid 18 to 20 percent more than internal promotions for the same role, receive lower performance ratings for their first two years, and exit at higher rates. Retained search fees run 25 to 35 percent of first-year total cash compensation.
Bidwell, Administrative Science Quarterly, 2011. Search fee range is industry convention, verifiable against your own invoices.
3 customer retention
- Annual profit × (0.25 to 0.85)
A five-percentage-point reduction in customer defections raises profits 25 to 85 percent, depending on industry. Displayed as a range, not a point estimate.
Reichheld & Sasser, Harvard Business Review, 1990. Modeled across service industries, so the range is wide.
4 sector benchmark
Display the user's industry monthly separations rate against the national total of 3.3 percent. Context, not a dollar figure.
US Bureau of Labor Statistics, JOLTS Table 20, 2024.
YOUR ESTIMATED ANNUAL EXPOSURE
A seat costs $25,000.
These multipliers come from published research on turnover, hiring, and retention. They are not a projection of what EDGE will save you. EDGE builds a leader whose team is more likely to stay and whose bench is more likely to be ready. EDGE does not claim it reduces your turnover by a stated percentage.
21%
Median cost to replace an employee, as salary share
Boushey & Glynn, 2012
38%
Of feedback interventions made performance worse
Kluger & DeNisi, 1996
~7%
Of performance difference explained by work experience
Quiñones, Ford & Teachout, 1995
$25,000
Per seat, against $57,000 for HBS PLD
Published provider prices, 2026
THE MEASUREMENT COMMITMENT
Growth is measured on instruments EDGE does not score. Hogan and EQ-i 2.0 set the baseline. The EQ-360 runs at intake and at close with the same named raters both times. The sponsor names two to three business objectives at intake and scores them at year end.
Hogan, EQ-i 2.0, EQ-360, plus sponsor-named objectives.
- Baseline within 30 days.
- Reassessment at month twelve.
- Sponsor postmortems at 3, 6, 12, and 24 months, written into the agreement at signing.
MEASURED GROWTH, OR THE TUITION IS RETURNED
If a participant completes the program and does not show measured growth on the externally scored instruments, EDGE refunds the tuition in full.
- Conditioned on participant completion.
- Conditioned on sponsor participation: objectives named at intake, 360 raters nominated, year-end review attended.